Links on View page not working in Safari
Right now, several links on the View page are not working in Safari. The links are Post, Share and Edit Movie Info.
This is a known issue. The best solution currently is to use Firefox. Here’s a link to install: http://www.mozilla.com/en-US/firefox/
My movie doesn’t play after I publish
A few users have had an issue where their movies didn’t play after they published, but they appeared to be fine inside the editor. If this happens to you, here’s what to do:
1. Delete the problematic clip from both the movie and from the My Stuff section.
2. Upload the clip again
3. Remix your movie and re-insert the clip.
This is a known issue that we’re working on.
Movies aren’t playing at all (black screen)
If movies aren’t playing, it may be due to a cached file on your computer. To fix this problem, clear the cached browser files:
In Internet Explorer, click Tools, then Internet Options. Click the Delete Files button in the Temporary Internet files section.
In Firefox, click Tools, then Options. Click the Privacy section, then the Cache tab. Click the Clear Cache Now button.