Links on View page not working in Safari

Posted in MyPage, View by support on the April 23rd, 2007

Right now, several links on the View page are not working in Safari. The links are Post, Share and Edit Movie Info.

This is a known issue. The best solution currently is to use Firefox. Here’s a link to install: http://www.mozilla.com/en-US/firefox/

What’s the difference between a movie and a clip?

Posted in MyPage, MyHome, Explore by support on the September 23rd, 2006

Good question! On Jumpcut, Clips (aka video clips) are single video files that were uploaded by our users. Movies are what you create using the Jumpcut Editor. They are combinations of individual video clips, photos, music, titles and effects. Movies are analagous to photo slideshows, but you can do a lot more.

The distinction between clips and movies can be confusing to some people because they’re used to video sites that just let you upload individual clips. We think Jumpcut is more exciting because you can use these raw materials to make your own movies.

But, if you want to make a movie out of a single video clip, you can do that too. Just press the green Edit/Remix button on the clip to open it up in the editor and then Publish.

How to disable emails from Jumpcut

Posted in Personal, MyPage, MyHome, Email, Register by support on the September 23rd, 2006

If you don’t want to receive comment notifications or if you do not want to receive community emails from Jumpcut.com in the future, go to your profile page (http://www.jumpcut.com/prefs or click [edit profile]) and uncheck the boxes next to “Send me Jumpcut updates and newsletters” and “Send me an email when someone remixes or comments on my stuff”.

I want to change my profile image

Posted in Personal, MyPage, MyHome by support on the September 23rd, 2006

If you are trying to figure out where to upload your profile image, go to http://www.jumpcut.com/prefs or click [edit profile]. In the section labeled My Image, click Browse and select the image that you want to use. After selecting the image, click Upload and you will now have your own custom profile image.